Reviews

Larry & Kathy Davey

Fairfax Auto Repair is the complete package -- great car service, great customer service, reasonable pricing, and willingness to go the extra mile when needed. They demonstrate high levels of skill and knowledge of subject area, and they're a thoughtful team that communicate well. Fairfax Auto Repair is the real deal and it is a pleasure doing business with them.
Rating: 5

Erin Isbell

I called Fairfax Auto Repair on a Wednesday evening & was able to get an appointment first thing on Thursday. My car had been neglected maintenance wise when I was out of town, so I knew there was work that needed to be done. Dan & his staff were so friendly & considerate of my situation. Once a diagnostic had been done, Dan called to let me know what was what & took the time to explain to me exactly what needed to be done on the car. All in all, I had my car back to me within 24 hours, & now it runs perfectly. I feel like I'm driving a new car. 🙂 Extremely happy with how everything turned out. I was also pleasantly surprised to receive a text from the owners a couple of days later, who wanted to make sure the work on my car went well & I was happy. That really impressed me. I can't thank them enough, not only for the work that was done on my car, but also their customer service. Thank you again, Dan, & to everyone who worked on my car.
Rating: 5

David Holtmann

Oil change quick and efficient. You know your car has been checked over for any signs of unsafe operation even with just an oil change. Leave with a feeling of confidence that all systems are good.
Rating: 5

Linda Vasquez

I was looking for a new autoshop in the area and came across their website due to the high rankings they received and decided to give them a call. I called to make an appointment and spoke with Cory. Cory was very professional, patient, and informative. During the day of my appointment, I was approached by Dan and another gentleman who took a quick look under the hood and was able pinpoint the cause of the problem. My first experience was a positive one and will not be the last. They will also send a follow-up text to ensure your experience/vehicle went well. If you want superb customer service, then this is the place to go.
Rating: 5

Greg Vincent

Excellent customer service. Had my vehicle back the same day I dropped it off. I would recommend using this auto repair company.
Rating: 5

Andrew Trotter

This was my first time at your shop and it was a good experience. From my first contact over the phone to speaking with the staff in person there was professionalism. My vehicle was ready in a timely fashion, advice was given on future maintenance needed, and a desire to maintain my business was felt.
Rating: 5

Kathi Scholz

Always good service. Kind and helpful employees. They go out of their way to help and get my needs met. Thank you!
Rating: 5

Shichen Yang

great service
Rating: 5

Rich K

They were upfront and provided great service!!
Rating: 5

Andrew Mckinney

Great service. Went out of their way to fix some simple issues with my car without even asking and didnÂ’t charge me for it. 10/10 has earned my loyalty as a customer.
Rating: 5
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