Reviews

Anonymous

Great friendly service
Rating: 5

Susan Rubel

I had a coupon for inexpensive oil changes here and did a lot of research online before deciding to give Fairfax Auto Repair a chance. I think we've all experienced the mechanics that invent expensive problems with our cards. I was in search of an honest auto shop and have finally found it. The team here is friendly and fair and I trust that they're giving me a true assessment. I've recommended them to numerous family and friends and will continue to do so.
Rating: 5

James M.

Very friendly and personable staff at FAR. They were able to schedule an appointment with me quickly and even got the work done a half hour earlier than they originally said. No complaints from me!
Rating: 5

Rupak T

Great reception. Prompt service.
Rating: 5

Anonymous

Easy, accomodating, excellent communication.
Rating: 5

Chris Paxton

I had a very nice experience with the staff and the mechanics. They were honest and upfront and even gave me a coupon which helped. It was a great atmosphere and I would recommend them for any of your service needs.
Rating: 5

Anonymous

The Fairfax Auto Repair Team provided me with kin, prompt, and professional service.
Rating: 5

Peter H

Great service again, and got my car back hours before they originally said it would be available.
Rating: 5

Anonymous

Made appointment. Got an e-mail confirmation the day before. Got a text message the morning of the appt. Got there on time, they were done in 30 minutes (synthetic oil change w/ groupon), and on my way to work. Sticker on windshield reminds me of when I need to get the next oil change.
Rating: 5

Brendan S.

After the "check engine" light came on in my car one weekend, I dropped it off at Fairfax Auto Repair after reading all of the glowing reviews they had received here on Angie's List. Despite not having an appointment, they got to my car early Monday and had the problem diagnosed shortly thereafter- there had been a leak in my lower radiator hose that had knocked out the water temperature sensor. With the malfunctioned sensor, it was possible that I could have been driving the car for several miles with the engine overheating without knowing it.OJ and Peter performed the necessary repairs and kept the car an additional night in order to start it up cold the next morning and confirm that there were no additional issues (which, fortunately, there were not). Throughout the process, their communication with me was excellent (far beyond anything I've experienced with a service center before) but what really stood out was their honesty and straightforwardness.They provided a list of additional items that they recommended that I have done 3-6 months down the line but emphasized that those jobs could wait. They asked that I drive the car for a couple weeks/months to confirm that everything was running as it should be and reach out to them if I noticed any problems at all so that they could take care of it. It was just so refreshing to deal with a shop that wasn't trying to force hundreds of dollars in unnecessary service/repairs down my throat. Above all, they were genuinely nice guys. I will never go anywhere else for service/maintenance on my vehicles in the future. A+++++.
Rating: 5
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