Kevon G
It was a very pleasant experience. The staff was very understanding and accommodating. Work with me and understood all my needs and made sure I got my vehicle back as quickly as possible.
Reviews
Anonymous
fast, efficient, professional service
Ken S
I found Fairfax Auto Repair on Angie List and chose them because they had an excellent rating, including an "A" rating in price. I got several maintenance things taken care of on my BMW, and while it was expensive, it was probably way cheaper than what the dealership would have cost me. One thing that gave me pause was that they recommended I replace a small plastic 1/2"-thick high-pressure tube. They showed me the tube in question, maybe 2' long max connecting two parts of the coolant system. While I realize that the coolant system gets boiling hot, and that the tube can't just be something you pick up at Walmart, it seems a bit much that they wanted $54 for the tube and then $100 to install it. However the overall service was excellent, vehicle is in great shape and runs fine now, passed inspection no problems, and was returned to me when they said they would on time. I do plan to use them again but I will probably price-shop first to make sure they are not overcharging.
Anonymous
Excellent service! First time coming to them, and will return for sure! Thank you!
Marisa L
The folks at the front were very friendly, explained everything without being patronizing at all, and the prices were reasonable for this area. I will certainly be coming back.
Nina L
Always friendly and helpful. The wait time is always reasonable. They also don't try to oversell on their services which I greatly appreciate.
Miles M
A year ago I wanted to find an auto place that I could always bring my car to and trust. Fairfax Auto has made it easy to say that they are the place I will trust and continue to go back to. They explain everything in detail and sometimes have a mechanic show me what is the problem, if I want to see.
Martha E
Customer service was excellent. Any and all issues were explained and I actually understood. My experience was awesome.
Amy J
They are always friendly and professional.
Anonymous
Great communication, great service, couldn't be happier with them