Reviews

Ideen S.

So, it appears there's a reason this place has great reviews on Yelp, Google, and Groupon. They provide friendly, quick, non-pushy service.I purchased a Groupon for 2 oil changes for $27 (groupon.com/deals/fairfa…). Scheduling consisted of 1 easy phone call; and almost immediately after hanging up, I received a confirmation of my appointment via Google Calendar. The office manager (Rebecca?) was very friendly during this phone call.A couple days later, I dropped my car off and decided to read in the lobby since it was only a 45 minute job. No problems with the oil change and just a few recommendations:(1) Replace wipers, which I definitely did not think needed to be done; but I have low standards for windshield wipers and rarely/lightly use them anyways(2) 1 license tag/plate light needs to be replaced; I'll do this on my own(3) 90K scheduled maintenance; I tend to be an essentialist when it comes to car maintenance. That is, I do what only HAS to be done, especially given that my car isn't worth a lot of money. So, I will omit, or at least defer, this.The office manager was real cool about only recommending these services...no pressure or scare tactics. Hopefully, my second appt with them will go just as well.
Rating: 4

Alliah H

Great service & prices, good communication & nice people, will definitely be back!
Rating: 5

Anonymous

Excellent quality of service. Very professional and nice customer service.
Rating: 5

Tuan V

It was a pleasant visit.
Rating: 5

Anonymous

Excellent service on the work requested. This place has been highly recommended by a few family members for their reasonable prices and for being trustworthy and honest. Plan to use them again in the future.
Rating: 5

Elliot H

Honest decent mechanics who got me in last minute and answered every question I had before I had to ask it. Look forward to taking my BMW to them for future maintenance needs
Rating: 5

Kristi J.

This place has great service. Came in to get a synthetic oil change on my car and was expecting the usual up-selling that auto shops do; this place was different. The attendant came out and told us that nothing needed to be fixed now but recommended we pay attention to a couple parts that might be a problem in the future. Will be back for sure..
Rating: 5

Kristen M

Very friendly, helpful, and quick! Definitely recommend 🙂
Rating: 5

Slade J

Professional customer service. High-quality, cost-effective, and timely repairs. If you are looking for a repair shop that demonstrates integrity and fairness, then look no further, especially if you own a BMW. Thank you to Peter and the Fairfax Auto Repair team.
Rating: 5

Arthur G

Responsive and on time with promises.
Rating: 5
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