Reviews

Susan R

Absolutely outstanding ... this is the only place I trust now to work on my 4-runner. I've taken my truck to a few different Fairfax auto repair shops and they have each told me I needed work that was in fact, no needed. I took my car in this week because it was making metal clanging noises. They easily could have told me it was something expensive but reported that the heat shield just needed to be tightened up - no charge. You can trust this place.
Rating: 5

Eric L

Very helpful as usual.
Rating: 5

Anonymous

Great service from a knowledgeable and friendly staff. They explain the repairs and give realistic appraisals of repairs and a help you formulate a plan when multiple issues are at play.
Rating: 5

James K

I was thoroughly impressed. I have never been in a cleaner shop with such knowledgable staff before. Will most certainly return.
Rating: 5

Giles M

Honest and easy to deal with.
Rating: 5

Anonymous

A very good maintenance experience. Clear communications and professional service.
Rating: 5

Jon E

You guys rock. Definitely the best in the area by far.
Rating: 5

Susan R.

Finally ... an auto repair shop I can trust! I discovered Fairfax Auto Repair through a "grouponish" deal (I can't remember the name) for two oil changes. They mentioned the lower front ball joint boots were torn on my 4-Runner. I really couldn't afford to fix them at the time and the manager explained it wasn't necessary to fix it right away, that I could probably go awhile - they'd just check it again at the next oil change. No pressure and no lies, so I was impressed. I took it in this week because there was a really odd metal springy/clangy sound. I just envisioned something very expensive and was really nervous about a huge estimate. The mechanic drove it for a few minutes, came back and said it was just the heat shield needed to be tightened up ... no charge! I really think many other shops would have tried to convince me it was something much more and expensive. This is a great group of people that own and run this shop. They are knowledgeable, helpful, very friendly and, as far as I can tell from my experience so far, very honest business people. Just what I was looking for. As a result, they're going to get my friends and family as customers.
Rating: 5

Okan K

Everything went well, I'll do business with them again in future for sure. Thank you Sonia.
Rating: 5

Dean W

The service at Fairfax Auto was first rate. The were able to take my car in when I needed and returned it on time. They let me know the cost of repairs in advance and offered options about what needed to be done immediately and what could be postponed.The price of repairing cars anywhere these days is high, but FFX Auto seems to be competitive with others. The difference is they seem to do good work and are easy to do business with.
Rating: 5
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