Paul M
Well above the norm. Customer service is outstanding.
Reviews
Norman R
Good service. Good diagnostic work.
Allison B
The people at Fairfax auto repair were courteous and prompt. They explained everything that needed to be done and were extremely fair with pricing. I will definitely be back.
Angelika S
Great detailed description of what's wrong with my cars
Shi Ming C
Great service
Anonymous
Great!
Robert G
I have used Fairfax Auto repair several times, mostly because of the owner's and how happy and friendly they are. As you know, it is never easy to hear that your car needs $2800.00 in repair,but Peter is absolutely wonderful. While the owner's are not there as much as they used to be I am totally overwhelmed with how pleasant my service was.
Warren Lewis
I have a Jaguar XJ8. The dealer was charging me high prices for repairs and could not fix a problem with one of the digital warning messages. Fairfax Auto fixed the problem for a very reasonable price, and I have been a regular customer ever since.
Matt S
Great service and fair pricing. I use to take my car to the dealership, where every visit they would just throw parts at my car and run up a huge bill. Found this place via Angie's List and have been really happy with them. They don't "find" things to fix when I bring it in for an oil change. Staff is very friendly and honest. By far my favorite service shop in years.
Mike F
Best place to service your car in Northern VA- friendly staff with great customer service and follow-through. Note to anyone out there with a third party insurance provider- USE FAIRFAX AUTO REPAIR. I drive a used BMW X3 that I bought off an Acura lot, and have an insurance contract through Acura (3 year, 30k). Anyone in a similar position will most likely already know this, but if you don't... dealing with auto shops when you have a 3rd party insurance provider can be absolute hell. The shop has to do a lot on the back end to work with the insurance provider, and a lot of places simply don't care to deal with jumping through the extra hoops. This means either a) you are stuck hounding the insurance company to get them to pay for what they should, or b) you get stuck paying more than you really should, as repair shops tend to follow the least path of resistance.Not the case with Fairfax Auto- twice now I have serviced my BMW there, and they made sure the insurance paid for everything they should, without me having to deal with the insurance company at all. Imagine that! You're telling me that when I have a serious problem with my car, I can bring it somewhere that will actually FIX IT, do a GREAT job, and deal with the headaches that I normally have to? Sweet! Thanks, Fairfax Auto.