After many years of taking my SUV for service at the dealership and becoming very dis-satisfied with their service approach, I decided to give Fairfax Auto Repair a try. Yesterday was my second visit, more like a follow-up for recommendations they made from my first visit late last year.Based on the previous recommendations I discussed with the sales rep David my concerns and wanted to make certain I was making the best decision financially with my limited budget. David made me feel at ease in describing the process and what can be expected. After doing a 27point performance check he gave me a new estimate, I then decided to go ahead and authorize the repair work, he gave me an estimated time in which the work was expected to be completed. Later in the afternoon I received a call from Dave informing me the work was completed, this was thirty minutes less than the estimated time I expected. I arrived to pick up my truck and was surprised again to find out my bill was $150 dollars less than I expected. I am very thankful to service reps at Fairfax Auto Repair; they have redefined the meaning of what quality of service is all about.
Rating: 5
Anonymous
From making the appointment to picking up the car after repairs, we have become Fairfax Auto Repair return customers. Friendly, efficient, trusted, value repairs.
Rating: 5
Paul M
Great service. Great job. Great follow up. Very pleased.
Rating: 5
Anonymous
I am very satisfied with the service provided. The tech pointed out another problem with the vehicle and promptly repaired it. I was happy with the way things that may need attention were pointed out and listed on my receipt.There is no high pressure to get things repaired that were not immediately necessary but I appreciated the notice.I will used Fairfax Auto Repair in the future.
Rating: 5
Theresa T
Friendly, fast and fair price
Rating: 5
Mark E
I have always trusted the service at Fairfax Auto Repair. The give good advice, they are honest, and you can trust their work.
Rating: 5
Anonymous
great job on diagnostics and repair
Rating: 5
Anonymous
Great first visit.....looking for a new place to bring my car. The staff at the front desk was great! Knowledgable and easy to talk to. Plan to return for future repairs.
Rating: 5
Joel V
I called in the afternoon to schedule an appointment for the next morning and staff gladly accommodated my schedule. I took my car in for a much needed oil change and got it back within an hour.